My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Heather Bounds

Non-Licensed Staff
Heather has been with American Family since 2021 and joined our agency in 2023. In her spare time, she enjoys spending time on her family's cattle ranch, traveling and being outdoors.
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Syerra Keating

Office Manager
Syerra began her insurance career with us back in 2016 and has been with our office ever since. If you are looking for landlord, home, or car insurance, she’s your gal! In her free time, she enjoys hiking, traveling, and gardening.
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Symmone Ditmar

Sales Specialist - Life
Symmone joined the Colleen Davis Agency in 2024. In her free time she enjoys spending time with her daughter, cooking and going to the beach