My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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  • English, Spanish
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  • (855) 209-9644
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Amanda Torres

Office Manager
Amanda has been a part of American Family for 7 years with the Melenie Stone Agency. Family is the most important thing to Amanda so living in the town that she was born and raised in has been a great place for her to work. She loves working with people and she makes sure there are no gaps in their coverage, helping them to understand the policy and know what they are covered for. Since she is bi-lingual she has formed relationships with customers that trust her and make the communication process easy. Amanda and her husband have a little boy and a new little girl, they love to be with family. They enjoy the outdoors and eating healthy! Her family owns Imelda’s, a local Mexican restaurant that her mom, brother, and family work at. Her values and work ethic have been formed from when she was a little girl and it shows in her role at American Family.
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Candace Dieker

Customer Service Representative
Candace has worked for American Family for 15 years all of which were in Kansas where she was born and raised. She earned her bachelor’s degree in Anthropology and started a career in insurance in her mid-twenties and hasn’t looked back. Helping clients find the best coverages with each conversation is important to her. While providing options she aims to put the insureds in the driver’s seat o
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Loni Ellis

Customer Service Representative
Loni helps to keep our office workplace positive for our clients and our staff. She also keeps us all connected in communication through Facebook, LinkedIn, Yelp and emails. She desires to reach out to our clients helping understand how we can better serve them by creating two-way correspondence to keep in contact. Loni also coordinates our community events, and public shows, like the Sportsman Show and the Brides Show, etc. Her goal is to take the best care of our current clients and our future clients Both are appreciated and of great value! Loni is a wife of forty three years, a mom to four fantastic children (one of which is Dwayne) and grandmother to sixteen perfect grandchildren! She was born and raised in the Boise Valley, in which she loves. Loni has a Bachelor of Arts in Business Management, BA in Psychology, and her Human Resource Certificate. This, combined with a sincere love for people, motivates her to go beyond what is expected to your needs are met!
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Nicholas Gude

Sales Specialist - Personal Lines
Nick is an experienced insurance producer that has been in the industry for 7 years. Nick has a long history in sales and customer service.  He started in the insurance industry with an independent agency in Southern Oregon in 2013 and then relocated to the Treasure valley in 2019 with his wife and 4 children. Nick has 3 daughters and the youngest a son. His older two girls go to Eagle High School and his younger children attend Eagle Hills. He loves spending time with his friends and family. Nick’s favorite thing to do is BBQ and be outdoors. He loves working with people and families to help protect what matters most.
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Travis Higby

Sales Specialist - Personal Lines
Travis most recently came to us from American Airlines where he was a trainer in customer service. Travis has a background in a variety of industries including political campaigning, airlines, and hospitality. He studied at College of Western Idaho where he majored in Political Science before moving on to the University of Minnesota in Minneapolis. Travis is a fifth generation Idahoan and resides