My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Jacey Smith

Non-Licensed Staff
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Julie Corbin

Customer Service Representative
Julie graduated from Springfield High School in 1987 and served in the Air Force. She moved back to Lane County in 2002. Julie has worked for American Family Insurance since 2005 and is licensed in Life/Health and Property/Casualty. Her hobbies include camping and football (Go Ducks!) She'd love to breed her own Labrador Retrievers but would also be happy adopting a senior animal.
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Kelly Phillips-Cerda

Customer Loyalty Specialist
Kelly was born and raised in Springfield, OR. As a Licensed Customer Loyalty Specialist, Kelly will reach out and offer to schedule a personal insurance review appointment when your policies are close to renewal in order to ensure your insurance needs are being met. She also writes and services policies. Excellent customer service is her goal.
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William LaFaso

Sales Specialist - Personal Lines
Bill grew up in New Jersey, graduating from Rutherford High School in 1983. He moved to Eugene from Wyoming in 2023. Bill previously worked in the hospitality industry, running hotels in Arizona & Wyoming. He enjoys camping, hiking, and attending baseball games (Go Ems!). Bill also enjoys all kinds of music and loves going to concerts. He looks forward to providing excellent customer service.